Continuous Improvement

Between 1997 and 1998 I attended a series of courses on retail, store management and sales promotion at SDA Bocconi. Esselunga was the case study everyone used back then — the "Italian Sainsbury's," the chain nobody could really touch on customer focus. My family has been shopping

Yesterday, I took my first step into the world of Nei Gong. The premise is deceptively simple: instead of building outward mass, you cultivate internal strength. You stop trying to "force" the body to grow and start allowing it to integrate. As I listened to the principles of

Project management is a complex set of tasks, resources, and deadlines. For decades, traditional project management methodologies, often rooted in PERT and Critical Path Method (CPM), have been the go-to. However, in the real world, projects frequently run late, go over budget, and fail to deliver on their promises.

What do we mean by 'sustainable' and 'profitable' growth? Is 'unsustainable' growth even possible? And what about 'profitable' growth?

How much do missing products affect revenue? And how do slow-moving items impact profit margins?

Don't let inertia become your constraint The last step of the 5FS cycle (Five Focusing Process), the process of continuous improvement of the Theory of Constraints, designed by the Israeli physicist Eli Goldratt, intends to remind us that inertia represents a great enemy: it is in the management

Let’s take a concrete example. In our goals map, we said that the first goal, the main result we’re aiming for, is that…

Quick recap of what we covered before: using a goals map we figured out which results we want to go after, how…